Privacy policy

Version in force as of December 11, 2025

This Privacy Policy governs the processing of personal data carried out by AZALÉE BEAUTY S.L. (hereinafter, “AZALÉE”, “we”) when you use the website www.azaleebeauty.com (the “Site”) or purchase our products. By accessing and using the Site, you agree to the processing of your data in accordance with this Policy and the applicable regulations (GDPR and LOPDGDD).


1. DATA CONTROLLER

1.1. Controller: AZALÉE BEAUTY S.L.
1.2. Tax ID (CIF): B75690669
1.3. Registered address: C/ Ramón Llull 114, 17255 Begur, Girona, Spain
1.4. Contact email: hola@azaleebeauty.com
1.5. Website: www.azaleebeauty.com

AZALÉE BEAUTY S.L. is responsible for processing the personal data collected through the Site.


2. PERSONAL DATA WE COLLECT

2.1. Identification and contact details: first name, last name, postal address, telephone number, and email address.
2.2. Shipping and billing information: delivery address, billing address, and country.
2.3. Purchase and transaction data: products purchased, order history, returns, incidents, payment method (we do not store full card details).
2.4. Account data: username, password, and preferences.
2.5. Browsing data: IP address, browser type, device, pages visited, collected via cookies (see Cookie Policy).
2.6. Communications: information you provide when contacting us by email or other channels.


3. PURPOSES OF PROCESSING AND LEGAL BASIS

3.1. Order management and contractual relationship

Processing purchases, managing payments, shipping, returns, exchanges, and invoicing.
Legal basis: performance of a contract.

3.2. Customer service

Responding to inquiries, complaints, or requests.
Legal basis: legitimate interest or performance of a contract.

3.3. Commercial communications

Sending newsletters, updates, and promotions.
Legal basis: user consent or legitimate interest for existing customers.

3.4. Security and fraud prevention

Verifying payments, detecting fraudulent activities, and complying with legal obligations.
Legal basis: legal obligation and legitimate interest.

3.5. Analysis and improvement of the Site

Evaluating Site usage to improve products and services.
Legal basis: legitimate interest and, for non-essential cookies, user consent.


4. SOURCE OF DATA

4.1. Directly from you when making a purchase, creating an account, or contacting us.
4.2. From your browsing activity via cookies and similar technologies.
4.3. From external providers (payment and logistics), limited to information necessary to process orders.


5. DATA RETENTION PERIOD

5.1. We retain data while a contractual relationship exists with you.
5.2. Once ended, data will be retained for legally required periods (tax, accounting, and claims).
5.3. Data used for commercial purposes will be retained until you withdraw consent or object.
5.4. After the applicable periods, data will be blocked or anonymized.


6. DATA RECIPIENTS

6.1. Technology and web hosting providers.
6.2. Shopify as the e-commerce platform.
6.3. Shipping companies to manage deliveries and returns.
6.4. Payment service providers to process transactions.
6.5. Tax and accounting advisors.
6.6. Public authorities and official bodies when legally required.

AZALÉE does not sell personal data to third parties.


7. RELATIONSHIP WITH SHOPIFY

7.1. Our Site uses Shopify technology, which may act as a data processor and, in certain functions (fraud prevention or aggregated analysis), as an independent controller.
7.2. Shopify may carry out international data transfers under appropriate safeguards (such as Standard Contractual Clauses).
7.3. More information is available in Shopify’s Privacy Policy: https://www.shopify.com/legal/privacy


8. INTERNATIONAL TRANSFERS

8.1. Some providers may be located outside the European Economic Area.
8.2. In such cases, we ensure appropriate safeguards are applied in accordance with the GDPR, such as Standard Contractual Clauses or equivalent measures.


9. MINORS

9.1. Our services are not directed at children under 14 years of age.
9.2. We do not knowingly collect data from minors.
9.3. If data from a minor is identified, it will be deleted immediately.


10. SECURITY MEASURES

10.1. AZALÉE applies technical and organizational measures to protect data against unauthorized access, loss, or disclosure.
10.2. No system is completely secure; users must safeguard their credentials.


11. DATA SUBJECT RIGHTS

11.1. Right of access.
11.2. Right to rectification.
11.3. Right to erasure.
11.4. Right to object.
11.5. Right to restriction of processing.
11.6. Right to data portability.
11.7. Right to withdraw consent at any time.

To exercise these rights, you may contact us at:
Email: hola@azaleebeauty.com
Postal address: C/ Ramón Llull 114, 17255 Begur, Girona, Spain

You may also lodge a complaint with the Spanish Data Protection Authority: www.aepd.es


12. COOKIES

12.1. The Site uses cookies to enable functionality, improve user experience, and, where applicable, provide personalized advertising.
12.2. Full information is available in our Cookie Policy.


13. CHANGES

13.1. AZALÉE may update this Privacy Policy to reflect legal changes or improvements to the Site.
13.2. The current version will always be the one published on this page with its effective date.


CONTACT

For any questions related to this Privacy Policy:
Email: hola@azaleebeauty.com
Address: C/ Ramón Llull 114, 17255 Begur, Girona, Spain